Solana coin disappeared from Phantom wallet: what’s going on?

At the end of last week, a Solana coin apparently disappeared from a user’s Phantom wallet, leaving him frustrated and scratching his head. The problem is not limited to one wallet, as several users reported similar problems with the same coin.

The coin in question was last seen in the Solscan blockchain browser, where it was listed for trading and transactions. However, when checking the user’s Phantom wallet, the coin is no longer displayed, although it is still available through the online interface.

One user took to Twitter to express his frustration:

“I checked the bottom settings of my Phantom wallet, but the coin just isn’t there. It’s like it was never transferred at all. I still see it in Solscan, but it doesn’t show up in Phantom.”

Despite attempts to verify the issue with Phantom Support and check for possible inconsistencies between wallets, the issue persists.

More detailed overview of Phantom wallets

Phantom is a mobile wallet developed by Solana Labs that allows users to store, send and receive cryptocurrencies on their Android devices. Although Phantom is praised for its user-friendly interface and reliable features, some users report problems with cryptocurrency disappearing or not being available.

According to reports from other users experiencing similar issues, the problem may be due to a combination of factors, including:

• Incorrect wallet settings: Users who forgot to update their wallet configuration or configure any additional settings may find that their coin disappears.

• Coin Availability in Solscan

  

  : As previously mentioned, even if a coin is displayed in the Solscan blockchain browser, it may not be displayed in the Phantom wallet due to differences in how these platforms handle cryptocurrency listings.

Phantom Support Response

In response to user inquiries about the problem, Phantom support acknowledged the problem and assured users that it was working on a solution. The company said it would provide additional assistance and troubleshooting steps to help resolve the issue.

However, some users have expressed skepticism about the speed of resolution and the level of support provided by Phantom’s customer service.

What you can do

If you have a similar problem with Solana coins disappearing from your Phantom wallet, here are some steps you can take:

• Check Phantom Settings: Double check that your wallet is set up correctly and that any advanced settings or configurations are up to date.

• Check the availability of the coin in solscan: Check the blockchain browser to make sure that the coin is listed for trading and transactions.

• Contact Support: Contact Phantom Customer Support directly to report a problem and request assistance.

While Solana coin disappearing from your wallet can be frustrating, it’s important to remember that such issues are relatively rare and can often be resolved by troubleshooting and communicating with the developer.